I am an experienced Functional Coordinator with a talent for clear communication and a track record of successful negotiations, stakeholder relations, and process enhancement. I believe challenges are opportunities and excel in building strong connections, and I am eager to explore how my skills can add value to your endeavors. My adaptable approach and passion for continuous improvement make me an asset in navigating complex situations and achieving shared goals.

Functional Coordinator

SoftServe, Inc                                                                            Feb 2022 – Present · 2 yrs 4 mos

Responsibilities:

• Planning projects, assigning tasks, and monitoring progress
• Leading a project in Generative AI – Productivity Boost research
• Building a collaborative and trusting environment with project members and stakeholders
• Managing the development of professional standards for associates’ evaluation, promotion, and professional development
• Documenting and maintaining project activities
• Generating data reports, analyzing risks, and collecting feedback
• Contributing to onboarding, mentoring, and knowledge-sharing with teammates
• Managing process escalations and working with user satisfaction
• Conducting 1-1, team and community meetings
• Designing and improving business processes to ensure their efficiency
• Managing educational programs and events for associates
• Negotiating associate involvement in company-wide projects
• Cooperating with stakeholders to represent and approve new solutions, and improvements
• Carrying out change management for adaptation of changes through the processes

Translation Admin Specialist

Nestle                                                                                       May 2021 – Feb 2022 · 10 months

Responsibilities:

• Maintained XTM and Systran such as user creation and assignment in XTM, terminology uploads in Systran, etc.
• Worked on identifying and troubleshooting simple issues in translation systems, such as workflow errors, etc.
• Engaged with cross-functional teams to design efficient processes and make comprehensive business requirements and ad-hoc translation requests

Training Admin Specialist

Nestle                                                                                     Nov 2019 – May 2021 · 1 yr 7 mos

Responsibilities:

• Performed as the specialist in in-scope processes and market-specific proficiency (Eg.: Data uploads in Cornerstone, SuccessFactors, Report analyses, etc)
• Coordinated system testing, analysis of results, and deployment of new functionalities and services
• Constantly Review KPIs and ways of working to identify opportunities for continuous improvement using NCE methodology

Logistics Manager

ANGELA EXPORT IMPORT                                       Jun 2018 – Nov 2019 · 1 yr 6 mos

Responsibilities:

• Dispatch shipments to motor carriers by following customer service requirements and carrier utilization plans to achieve performance and profit objectives
• Monitor and ensure shipments are confirmed picked up and delivered as scheduled
• Monitor carrier performance and report carrier failures

Education

Master’s degree, Commodity and commercial activity

Lviv Institute of Economy and Tourism | 2012 – 2017